“My child was discovered as hearing deficient just after she was born. We consulted the best doctors in our home country and they were of the opinion that Cochlear Implantsurgery was required and it was not available in Kenya. Then I started to search for hospitals outside my country for the treatment. The hospitals in America charged a huge amount for the treatment which was beyond my reach. Then one of my friends told me about India. He told that there are good hospitals and doctors in India and the cost is low.
I searched on the internet and I found SafeMedTrip website. I filled up the form on the website. I got a call from the case manager and she told me to send the medical reports.
I sent the reports by mail and the case manager got back to me with the opinion doctor and the treatment package. She was very kind and explained me in detail about the package and traveling to India for Cochlear Implant Surgery. The quote was affordable to me and I was satisfied with the profile of the treating doctor. The case manager helped me with the passport, visa and the air tickets which saved a lot of my time.
On the day we arrived in India, people from SafeMedTrip came to receive us at the airport. They took us directly to the hospital and to our surprise a room was already booked for us and was kept ready. All our admission formalities were done in the room and we were made comfortable. I had never seen such caring services in hospitals back home in my country. My child was seen by a team of doctors the next day and a series of tests were carried out. The surgery was planned and it went on successfully. Doctors were great and very polite. They explained everything very clearly.
We stayed in India for almost 8 weeks after the surgery for speech training and follow up. Overall it was a great experience. My Child is doing well and I am extremely grateful to the doctors. I thank everyone who helped me and my child at every step.”